Privacy Policy

Effective as of

This Privacy Policy explains how we collect, use, disclose and protect your information, including any nonpublic personal information. This policy applies to information we collect when you use our website and mobile application (collectively, "Services") or otherwise interact with us as described below.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as by adding a statement to the homepages of our website or mobile application or by sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

This privacy policy applies to the Services provided by Ewallet Direct(" Ewallet Direct ", "we" or "us").

Collection of Information

Categories of Non-Public Personal Information

Information You Provide to Us

We collect nonpublic personal information you provide to us when you apply for a Ewallet Direct account or when you communicate with us about your Ewallet Direct account. The types of information we may collect include your name, address, phone number, email address, date of birth, bank account information, social security number, username, password, and any other information you choose to provide.

Information About Your Transactions With Us

As you use your Ewallet Direct account to perform financial transactions, we collect nonpublic personal information in connection with each transaction, including transaction time, dollar amount and merchant details. We may also collect photos, memos or other information that you attach to your transactions.

Information From Other Sources

When you create a Ewallet Direct account, we may collect nonpublic personal information about you from identity verification service providers in order to verify your identity, including your prior addresses and names.

Other Information We Collect

We may also collect other information from you that is not connected with a Ewallet Direct account as follows:

Information You Provide to Us

We may collect information you provide to us, such as your name, email address and any other information you choose to provide. For example, we may collect such information if you request an invite to join Ewallet Direct or if you enter into any contest or promotion.

Information We Collect Automatically from our Services

When you access or use our Services, we automatically collect information about you as follows:

  • Log Information: We log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.

  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.

  • Location Information: We may collect your location information from your mobile device with your prior consent. Also,we have incorporated Google Maps into our Services, and you may consent to the collection of location information by Google Maps in connection with your use of this maps service. Any information collected via your use of Google Maps will be transmitted directly to Google and is not collected by us. Please refer to Google's privacy policy for details about their collection, use and sharing of this information. For information about how to disable the collection of location information from your device, please see "Your Choices" below.

  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. For more information about cookies, and how to disable them, please see "Your Choices" below.We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Use of Information

We may use your information, including nonpublic personal information as follows:

  • Provide, maintain and improve our Services;

  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations;

  • Send you technical notices, updates, security alerts and support and administrative messages;

  • Respond to your comments, questions and requests and provide customer service;

  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Ewallet Direct and others, and provide news and information we think will be of interest to you;

  • Monitor and analyze trends, usage and activities in connection with our Services;

  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;

  • Process and deliver contest or promotion entries and rewards;

  • Link or combine with information we get from others to help understand your needs and provide you with better service; and

  • Carry out any other purpose for which the information was collected.

Ewallet Direct is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Disclosure of Information

We may disclose any information we collect about current and former customers, including nonpublic personal information, as follows:

(1) With financial service providers, including the financial institution identified in your cardholder bank agreement that provides banking services in connection with your Ewallet Direct account;

(2) With non-financial companies, such as email service providers that perform marketing services on our behalf;

(3) With other nonaffiliated companies for our everyday business purposes, such as to process transactions, maintain accounts, respond to court orders and legal investigations or report to credit bureaus. For example, in connection with our everyday business purposes, we may share information about you as follows:

  • In response to a request for information, if we are required by, or we believe disclosure is in accordance with, any applicable law, regulation or legal process;

  • With relevant law enforcement officials or other third parties, such as investigators or auditors, if we believe it is appropriate to investigate fraud; 

  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Ewallet Direct or others;

  • In connection with, or during negotiations of, any merger, sale of Ewallet Direct's assets, financing or acquisition of all or a portion of our business to another company; and

  • With your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or de-identified Information, which cannot reasonably be used to identify you. For example, we may share transaction zip codes and merchant names with third parties to improve our accuracy in geo-locating transactions and to improve the clarity of transaction descriptions.

Your Choices

Account Information

You may edit your account profile information by logging into your account via our Services. If you wish to delete or deactivate your online account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

Promotional Communications

You may opt out of receiving promotional emails and text messages from Ewallet Direct by following the instructions in those messages. Please note that if you opt out, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.

Location Information

If you initially consent to the collection of location information by Ewallet Direct or Google Maps within our mobile application, you may be able to subsequently stop this collection through your device operating system settings or through your online account settings. If either of these opt-out options are not available to you, you may also disable location information by following the standard uninstall process to remove our mobile application from your device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Social Sharing Features

Our Services include social sharing features for common social networks to let users share content. These features are served from third-party services that may serve their own cookies. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. Please note that we do not work with third parties who re-sell any of the information they collect on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Ewallet Direct to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

Security

Ewallet Direct takes reasonable measures to help protect all information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Additionally, Ewallet Direct implements policies to protect the confidentiality and security of your nonpublic personal information. Ewallet Direct limits access to your nonpublic personal information to employees that have a business reason to know such information, and implements security practices and procedures to protect the confidentiality and security of nonpublic personal information in accordance with its policies.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

admin@ewallet.direct